Providing a Flight Journey Experience through Virtual Reality

Summary

For people living with Autism, particularly children, flying can be an overwhelming experience. Being in confined loud spaces for a long time can be very unpleasant. To familiarize people living with Autism with this experience, replicating the flight journey through Virtual Reality can prove to be a very effective coping mechanism.

Not Initiated

Target Users

User Journey

NooraNoora is an 8-year-old student living with Autism. She is about to go on her first flight with her parents.

1

Noora and family go to the Mada Lab for the Flight Journey VR Experience.

2

Using VR technology, Noora is able to be surrounded with the sights, sounds, and other experiences of air travel as a means of acclimating herself with the experience prior to travel.

3

After one or several VR sessions, Noora and parents feel confident enough to take a real-life flight.

Potential Service Features

  • Customizable flight journey experience based on travel class, aircraft type, length of journey
  • VR experience to include sight, sound and movement through gyroscopic airplane seat and haptic feedback to simulate turbulence and landing and takeoff
  • VR experience to be shared by target user and family members
  • Ability to simulate certain areas of flight journey, so that it can be focused on, worked on and improved
  • Ability to generate reporting by support team so that a clear work plan can be in put place regarding use of the VR system

Touch Points

Issue Statement

For people living with Autism, particularly children, flying can be an overwhelming experience. Being in confined loud spaces for a long time can be very unpleasant. Most airlines are not equipped with systematic mechanism for supporting flyers with Autism.

Expected Key Benefits

More inclusive flying experience for people living with Autism

Implementation Analysis

Implementation Timeline

Timeline Medium

Low

Medium

High

Technology Commercial Viability

Timeline Short

Available Now

Viable in Short Term

Viable in Long Term

Investment Requirements

Timeline Medium

Low

Medium

High

Key Implementation Considerations

1

Accuracy and dynamism of VR experience

2

Ability to work with VR as part of a systematic approach